Small business IT support in Canterbury

IT help without a call centre

Many small businesses do not need a full IT department. They need someone reliable to call when a computer stops working, the Wi-Fi drops out, or a new staff member needs a laptop set up. Alpine Tech Support is owner-run and local, so a real person handles your issue, not a call centre reading from a script.

What I help with

• Computer and laptop troubleshooting. Slow computers, crashes and error messages. I diagnose the actual cause instead of just reinstalling everything.
• Networking and Wi-Fi. Router setup, dead spots and dropouts, and every device on the network properly connected.
• Email and cloud accounts. Email setup, password recovery and cloud storage.
• Backups and data recovery. Making sure your business files are actually backed up and can be restored, and trying to get files back when something goes wrong.
• New computers. New staff laptops and computers set up, with files moved across from the old machine.
• Home office setup. A working setup at home, with the computer, screens, printer and Wi-Fi all connected.
• Virus and malware removal. A thorough clean up, plus practical advice so it does not happen again.
• Printers and devices. Printers, scanners, phones and tablets, set up and made simple to use.

I am comfortable across Windows, macOS and Linux, which helps when a business has a mix of machines.

Clear explanations

I explain what went wrong and what I did about it, with no jargon and no talking down to you. If there is something you or your staff can do to avoid the same problem, I tell you. If a problem is outside IT and computing, I say so and suggest who to call instead.

Websites and AI tools

I also help with websites, domains and business email, including Google Business Profile setup. For businesses that want to save time, I set up AI tools, such as a chat assistant for your website or automation for a task you repeat every week.

How to get started

I work on site by appointment and offer remote help across Canterbury. The easiest first step is to send a message or use the chat on this page. Tell me the business, roughly how many computers you have, and what is going wrong. I will reply with an honest view of whether I can help and what the next step is.