I'm a Canterbury-based IT technician doing troubleshooting, setup and network support for homes and small businesses. No call centre, no script reading. I turn up, explain what's going on, and fix it.
From a slow computer to a full home network, these are the everyday problems people actually bring me.
Slow computers, crashes and error messages. I diagnose the actual cause instead of just reinstalling everything.
A thorough clean up, plus practical advice so it doesn't happen again.
Virus removal details →Dead spots, dropouts and new router setups. I get every device on the network properly connected.
Wi-Fi setup details →Printers, scanners, phones and tablets, set up and made simple to use. Home office setup too.
Email setup, password recovery, cloud storage, backups and data recovery, so your files are actually safe.
Extra time and clear step by step help, including help after a scam call or pop-up. No rushing, no jargon.
New computer setup with your files moved across from the old one. Custom and gaming PC builds.
Simple websites, site fixes, domains and email on your own domain, plus Google Business Profile setup.
Website details →Running a business? See small business IT support. Check the areas I cover across Canterbury.
More ways I can help, alongside the core support work.
Setup for smart cameras, video doorbells, smart locks and smart lighting, connected properly to your network and phone.
AI tool setup with sensible privacy settings, a chat assistant for your website, and automation for repeat tasks.
AI details →Replacement parts, prototypes, gifts, models and cosplay pieces from your files, in PLA, PETG or TPU.
3D printing details →"I started this to give the community a straightforward alternative to call centre tech support. Someone who turns up, explains things properly, and actually fixes the problem."
The fastest way to reach me is the live chat in the corner of this page, available any time of day. For anything else, use the details alongside.
Start a chatI'll get back to you as soon as I can.