I'm a Canterbury-based IT technician doing troubleshooting, setup and network support for homes and small businesses. No call centre, no script reading. I turn up, explain what's going on, and fix it.
From a slow computer to a full home network, these are the everyday problems people actually bring me.
Slow computers, crashes and error messages. I diagnose the actual cause instead of just reinstalling everything.
A thorough clean up, plus practical advice so it doesn't happen again.
Dead spots, dropouts and new router setups. I get every device on the network properly connected.
Printers, scanners, phones and tablets, set up and made simple to use.
Email setup, password recovery, cloud storage and backups, so your files are actually safe.
Extra time and clear step by step help. No rushing, no jargon.
Newer offerings I'm building out alongside the core support work.
Setup for smart cameras, video doorbells, smart locks and smart lighting, connected properly to your network and phone.
Early-stage work in Docker and AI agent tooling for small businesses wanting to modernise. Ask me about current availability.
"I started this to give the community a straightforward alternative to call centre tech support. Someone who turns up, explains things properly, and actually fixes the problem."
The fastest way to reach me is the live chat in the corner of this page, available any time of day. For anything else, use the details alongside.
Start a chatI'll get back to you as soon as I can.